This started as an article about what makes a board of directors ‘effective’ but I decided that was aiming too low. Why shouldn’t a board be outstanding? Let’s begin though with board effectiveness. 1 Board effectiveness What made the board of a bank or other financial institution ‘effective’ a few years ago won’t hit the […]
Tag Archives: boards
What makes an outstanding board?
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Also tagged board effectiveness, board of directors, challenge, controls, corporate governance, culture, D&I, diversity, diversity and inclusion, EWI, governance, groupthink, KRI, MI, non-executive directors, strategy
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THE CONSUMER DUTY ANNUAL REPORT: POINTS FOR BOARDS TO CONSIDER
For firms subject to the Consumer Duty, the first annual report is on the horizon and a firm’s board of directors will need to review and approve the report, provide confirmations, carry out assessments and agree actions. The process involves more than simply reviewing and approving a document. The Financial Conduct Authority (the FCA) will […]
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Also tagged board of directors, consumer duty, Consumer Duty annual report, Consumer Duty monitoring, consumer outcomes, retail customers, strategy
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FCA STRATEGY FOR CONSUMER LENDING – DEAR CEO LETTER OF 20 MARCH 2024
In a Dear CEO letter issued on 20 March 2024[1], the Financial Conduct Authority set out its agenda for the next two years for three portfolios in the consumer lending market: high-cost lending; mainstream consumer lending; and credit unions. The FCA says that A significant part of our supervisory activity over the next two years […]
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Also tagged access to credit, affordability, complaints-handling, consumer duty, consumer lending, consumers, cost of living, Dear CEO letter, FCA, governance, vulnerable customers
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