For firms subject to the Consumer Duty, the first annual report is on the horizon and a firm’s board of directors will need to review and approve the report, provide confirmations, carry out assessments and agree actions. The process involves more than simply reviewing and approving a document. The Financial Conduct Authority (the FCA) will […]
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THE CONSUMER DUTY ANNUAL REPORT: POINTS FOR BOARDS TO CONSIDER
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Also tagged board of directors, boards, consumer duty, Consumer Duty annual report, Consumer Duty monitoring, consumer outcomes, strategy
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