Plenty of other lawyers and commentators have written about the Court of Appeal’s judgment in three recent motor finance cases (Johnson, Wrench and Hopcraft)[1] relating to commissions paid by the lenders to car dealers who acted as credit brokers. Apart from some brief points, I’m going to look at some of the implications of the […]
Tag Archives: complaints-handling
Recent motor finance cases and complaints handling
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Also tagged complaints, DCA commission, Johnson, motor finance, motor finance commission, non-DCA commission, Wrench & Hopcraft
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FCA STRATEGY FOR CONSUMER LENDING – DEAR CEO LETTER OF 20 MARCH 2024
In a Dear CEO letter issued on 20 March 2024[1], the Financial Conduct Authority set out its agenda for the next two years for three portfolios in the consumer lending market: high-cost lending; mainstream consumer lending; and credit unions. The FCA says that A significant part of our supervisory activity over the next two years […]
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Also tagged access to credit, affordability, boards, consumer duty, consumer lending, consumers, cost of living, Dear CEO letter, FCA, governance, vulnerable customers
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