Tag Archives: retail customers

New and emerging non-financial risks – Part 2: Not the technology-related non-financial risks

Non-financial risks have become at least as important, to both firms and regulators, as financial risks. This is mostly due to the importance of firms’ dependence on IT systems to operate their businesses but regulators (particularly the Financial Conduct Authority – the FCA) are also highlighting non-financial risks arising from newer regulatory topics, adding to […]

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THE CONSUMER DUTY ANNUAL REPORT: POINTS FOR BOARDS TO CONSIDER

For firms subject to the Consumer Duty, the first annual report is on the horizon and a firm’s board of directors will need to review and approve the report, provide confirmations, carry out assessments and agree actions. The process involves more than simply reviewing and approving a document. The Financial Conduct Authority (the FCA) will […]

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