Support given by firms can enable consumers to make the most of the products and services they buy – realise the value and benefits, allowing consumers to pursue their financial objectives and ensure they can act in their own interests. CP21/36, A new Consumer Duty: feedback to CP21/13 and further consultation (issued on 7 December […]
Tag Archives: consumer support outcome
The Consumer Duty – the consumer support outcome
Posted in Articles
Also tagged characteristics of vulnerability, consumer duty, consumer outcomes, CP21/36, customer outcomes, FCA, protected characteristics, vulnerable circumstances
Comments closed